KaVo Original Factory Repair at Standard Prices

Questions and answers

What is so special about the KaVo Original Factory Repair?
Each of the products you submit for a KaVo factory repair will be repaired with the utmost diligence right at KaVo premises. Obviously, KaVo is more familiar with KaVo products than any other service provider. KaVo technicians have a wealth of experience and exclusively repair KaVo products.
They use KaVo original spare parts exclusively for all repairs. There really is no alternative in terms of hygiene and functional safety as well as longevity.
KaVo provides a 1-year repair warranty that covers the repaired function and the spare parts used in the repair. KaVo provides a 1-year repair warranty that covers the repaired function and the spare parts used in the repair.
We look forward to taking care of each product you send us. To order your KaVo Original Factory Repair, please visit www.kavobox.com

What is a KaVo BOX?
You repairs a very important to us.  Therefore, we`d like to ask you to send them in a suitable package. The KaVo BOX is optimally suited for this purpose. You can order the Standard KaVo BOX free of charge at www.kavobox.com .

Why should I prefer KaVo original spare parts, if other parts might be cheaper?
KaVo original spare parts are developed by KaVo with a view to their functional reliability and hygiene as well as their longevity, and they are subjected to strict controls. Many repair workshops use imitation spare parts to keep repair prices cheap. But generic spare parts are associated with a risk for patients and the dentist`s team. The safety of function and hygiene is no longer assured. If your product has non-original spare parts incorporated in it, KaVo declines any liability related to warranty or goodwill. Any damage to material or injury to persons that might occurs places the dentist in an extremely difficult situation.
KaVo original spare parts are used exclusively in all KaVo Original Factory Repairs. The repair market for dental instruments is extensive. Even if the specific single repair is cheaper than the KaVo standard price, we urgently ask you not to abstain from the use of KaVo original spare parts. The repair market for dental instruments is extensive. You will always benefit from a KaVo Factory Repair due to the longevity and safety of your products. Your dental instruments and equipment are medical devices. Accordingly, safety has top priority here. We help you feel good and confident about your equipment.

What kind of a website is www.kavobox.com?
www.kavobox.com is more than a website. It is the ordering portal for the KaVo Original Factory Repair.  This is where you can order your repairs easily and quickly right from the factory.  Simply select your product in need of repair and place it in the shopping basket. Entering your contact data completes the ordering process.You`ll receive an email confirming the order made within a few seconds.
This simple ordering process includes yet another function that makes the repair process even easier for you. It triggers a pick-up service by our partner UPS, who will pick up your product in need of repair right at your office on the following working day. The email confirming your order also includes the UPS tracking number. This service is free of charge to you.
Please use wwww.kavobox.com exclusively to order your KaVo Original Factory Repair.

Why does KaVo introduce standard prices for repairs?
Standard prices for repair tell you the cost of repair even before you submit your products. This gives you absolute control and transparency with regard to the repair costs.
The clear and simple workflow replaces time-consuming procedures. As a result, your repaired product will return sooner to you.

Do the standard prices for repair make my repair more expensive?
No. The standard price has been calculated very carefully for each product by KaVo.  This calculation is based on the analysis of more than 60,000 repairs that have been done by KaVo.  The calculation was done such that the list price of each repair is cheaper, on average, than a repair price based on time and materials.
Minor repairs are charged only at the rate of a "Small Service Package", i.e. just 650 SEK (list price plus applicable moms).
Pick-up service and shipping are free of charge to you.

What is the "Small Service Package"?
Only the price of a "Small Service Package", i.e. just 650 SEK (list price plus applicable moms), is charged for minor repairs, rather than the standard price for repair.  This usually includes cleaning, disassembly, fault analysis, servicing and lubrication, testing and safety checks.

Will I still get a cost estimate?
Yes and no. Because we have a standard price for repair, there usually is no need to check back with you.  Everything is clearly structured and transparent, i.e. you know the cost of repair even before you submit your product in need of repair. However, if the repair need of your product is substantially higher than in a standard case, you`ll be furnished with a cost estimate.

How can I submit my defective KaVo products?
Simply visit  www.kavobox.com. Place the repair you want to have done in the shopping basket, enter your contact data and confirm the order.

How much does it cost to ship the KaVo BOX?
KaVo provides the following services free of charge to you: Sending an empty KaVo BOX to you (upon request), pick-up service of your product(s) in need of repair on the working day after you place your order via www.kavobox.com, bring service of your repaired and serviced product.

How does the repair of defective KaVo products without a standard price take place?
For the majority of our KaVo products you will have an attractive fixed pricing system, with a fast repair processing service. However, regrettably the fixed price repairs do not apply to all our KaVo products. The products that are not covered by the fixed pricing will have a total amount calculated based upon the time taken to complete the work and the materials used in the process. Should the cost of your repair be higher than 350 SEK plus moms a quotation will be created and sent to you. Whereas repairs under 1300 SEK plus moms will be carried out automatically and without a quotation. Should you choose to decline your quotation there will still remain a small handling fee of 350 SEK plus moms.

KaVo Original Fabriksreparation

KaVo Original Fabriksreparation

Vilket reparationsalternativ passar dig?


Här hittar du alla reparationer som har standardpriser.

  • Om vi inte hittar något fel eller om endast en mindre reparation görs debiterar vi endast för ett litet servicepaket på 650 SEK
  • Om kostnaden för reparationen överskrider gränsen för vad som anses normalt tillhandahåller vi en offert.

Gör så här:

Välj den kategori som produkten som ska repareras tillhör. Du kan välja flera reparationer i tur och ordning.

Om du inte hittar din produkt väljer du ”Produkt utan standardpris”.

Tack för ditt val!



Om du vill skicka in ytterligare KaVo-produkter för en originalfabriksreparation väljer du motsvarande kategori igen.

Klicka på ”Nästa” när du är klar.



Huvud
1100  SEK
Underdel grön/blå utan huvud
1200  SEK
Handstycke
1500  SEK
Vinkelstycke grön/blå med huvud
2300  SEK
Vinkelstycke Röd
2900  SEK
Turbin
2700  SEK
Koppling
1100  SEK
Motor
2900  SEK
Scaler/Piezo
2900  SEK
Lab Turbin/Handstycke
2900  SEK
KaVo MF spruta med spets
2900  SEK
PROPHYflex/RONDOflex
1900  SEK
Produkt utan standardpris

Din beställning:

Kvantitet
Produktnamn
Pris
Pris
Radera post

Alla priser är KaVo-listpriser (moms ingår inte).

KaVo Original Fabriksreparation

KaVo Original Fabriksreparation


1. Ange produkttyp och serienummer (om möjligt).

2. Välj en passande beskrivning av felet.

3. Klicka på ”Nästa” för att fortsätta.

KaVo Original Fabriksreparation


1. Ange produkttyp och serienummer (om möjligt).

2. Välj en passande beskrivning av felet.

3. Klicka på ”Nästa” för att fortsätta.



titlu produs

Pris SEK

titlu produs

Price: according to expenditure



*Obligatoriskt

KaVo Original Fabriksreparation

KaVo Original Fabriksreparation

You have a complaint or a warranty claim?


Välj en passande produktkategori och klicka på ”Nästa”

KaVo Original Fabriksreparation

Tack för ditt val!

Om du vill skicka in ytterligare KaVo-produkter för en originalfabriksreparation väljer du motsvarande kategori igen.

Klicka på ”Nästa” när du är klar.



Huvud
1100
Underdel grön/blå utan huvud
1200
Handstycke
1500
Vinkelstycke grön/blå med huvud
2300
Vinkelstycke Röd
2900
Turbin
2700
Koppling
1100
Motor
2900
Scaler/Piezo
2900
Lab Turbin/Handstycke
2900
KaVo MF spruta med spets
2900
PROPHYflex/RONDOflex
1900
Produkt utan standardpris
0

Din beställning:

Kvantitet
Produktnamn
Radera post

KaVo Original Fabriksreparation

KaVo Original Fabriksreparation


1. Ange produkttyp och serienummer (om möjligt).

2. Välj en passande beskrivning av felet.

3. Ange inköpsdatumet och skicka med garantisedeln med leveransen.

Klicka på ”Nästa” för att fortsätta.

KaVo Original Fabriksreparation


1. Ange produkttyp och serienummer (om möjligt).

2. Välj en passande beskrivning av felet.

3. Ange inköpsdatumet och skicka med garantisedeln med leveransen.

Klicka på ”Nästa” för att fortsätta.



titlu produs

*Måste anges

KaVo Original Fabriksreparation

KaVo Original Fabriksreparation

Beställa dem tom KaVo BOX™.


Välj en KaVo BOX som passar de av dina produkter som måste repareras och klicka på ”Nästa”


STANDARD KaVo BOX
20,5 x 4 x 14 cm för upp till 5 KaVo-instrument
Kostnadsfritt
INDIVIDUELL KaVo BOX
   
Pris på förfrågan
När du har fått en tom KaVo BOX kan du beställa automatisk upphämtning av UPS (kostnadsfritt) nästa arbetsdag genom att välja ”Reparation” eller ”Reklamation/garanti” på KaVo BOX-webbplatsen.